Offrly Terms of Use
These Terms govern the use of the Offrly WordPress/WooCommerce plugin and services, including Offrly Pro, Offrly Cloud, Offrly Agency and related options.
Offrly is published by:
ANGETKOUTCHI, a French limited liability company registered with the Fort-de-France Trade and Companies Register under number 508 329 372.
SIREN: 508 329 372 – SIRET: 508 329 372 00017.
Registered office: 4 rue de la Passerelle, Eaux-Découpées, 97200 Fort-de-France, Martinique, France.
Email: support@offrlypro.com
1. Purpose
Offrly helps WooCommerce merchants create, schedule, activate, deactivate, monitor and optimise promotional campaigns. Available features depend on the selected plan and may include automatic pricing, analytics, alerts, recommendations, recurrence and AI-assisted options.
2. Definitions
“Offrly” means all products, plugins, Cloud services and interfaces offered under the Offrly brand. “User” means any person or organisation using Offrly. “Customer” means a person or organisation subscribing to a paid plan. “Store” means a connected WooCommerce website. “Licence” means the right to use a paid offer. “Campaign” means a promotional operation configured in Offrly. “Cloud” means the online Offrly interface.
3. Available offers
Offrly Pro is an annual licence installed on one WordPress/WooCommerce site unless otherwise stated. Offrly Cloud is a SaaS service for managing a connected store. Offrly Agency is intended for agencies, consultants and multi-store merchants. Offrly AI is an optional paid service providing campaign suggestions; no suggested campaign is activated without human approval.
4. Account and access
Users must provide accurate and current information and are responsible for protecting their credentials, licence keys and WordPress, WooCommerce and Cloud access. Suspected unauthorised access must be reported promptly to support@offrlypro.com.
5. Licence
An Offrly Pro purchase grants a personal, non-exclusive, non-transferable and limited right of use for the number of sites included in the purchased plan. A licence may not be resold, rented, transferred or shared without ANGETKOUTCHI’s prior written consent.
6. Payment
Prices and the applicable currency, taxes and billing period are shown at checkout. Payments are processed by the payment providers offered by Offrly. Offrly does not store complete payment card details.
7. Renewal
Offrly Pro licences remain valid for the period shown at purchase. Cloud and Agency plans are billed monthly or annually as selected and may renew automatically unless otherwise stated.
8. Cancellation
Customers may cancel Cloud or Agency subscriptions through their account under the displayed conditions. Cancellation takes effect at the end of the paid period, after which some Cloud features may become unavailable.
9. Refunds
Any money-back guarantee is governed by the terms displayed at purchase. Otherwise, requests are reviewed individually and may be sent to support@offrlypro.com.
10. Technical compatibility
Customers are responsible for maintaining and securing their WordPress site, hosting, backups, themes and extensions. Perfect compatibility with every third-party configuration cannot be guaranteed. Testing and backups are recommended before production use.
11. Campaign operation
The Customer remains responsible for configured prices, selected products, dates, commercial rules, legal compliance and the commercial consequences of each campaign. Offrly does not guarantee sales, revenue, margin or performance.
12. Offrly Cloud
Technical, campaign, product, commercial and aggregated statistical data may be synchronised between WooCommerce and Offrly Cloud to provide the service. Sensitive or unnecessary data must not be stored in Offrly Cloud.
13. Offrly AI
Offrly AI is a decision-support option that may suggest products, dates, discounts or campaign drafts. Suggestions are indicative and require human approval.
14. Support
Support depends on the purchased plan and may cover licence activation, product use, diagnosis and confirmed bug fixes. Unless specifically agreed, it excludes full website administration, custom development and third-party plugin conflicts.
15. Updates
Customers with an active licence may receive applicable updates. Offrly may modify, improve, suspend or withdraw features for technical, security, compliance or product-development reasons.
16. User obligations
Users must comply with these Terms and applicable laws. Fraud, licence circumvention, unauthorised resale, access to other users’ data and disruption of the service are prohibited.
17. Intellectual property
Offrly’s name, logo, interfaces, documentation, graphics, specific code and features are protected by applicable intellectual-property laws. Purchasing a licence does not transfer ownership.
18. Personal data
Personal-data processing is described in the Offrly Privacy Policy.
19. Liability
ANGETKOUTCHI is not liable for incorrect configuration, Customer pricing errors, lost revenue, third-party incompatibility, hosting failures, misuse or missing backups. To the fullest extent permitted by law, ANGETKOUTCHI’s liability is limited to the amount paid for the relevant offer during the preceding twelve months.
20. Service availability
Reasonable efforts are made to keep Offrly Cloud available. Temporary interruptions may occur for maintenance, updates, security incidents, third-party failures or force majeure.
21. Changes
These Terms may be updated to reflect product, regulatory or business changes. Customers may be notified of material changes by email or through their account.
22. Governing law
These Terms are governed by French law. The parties will first seek an amicable resolution; failing that, disputes will be submitted to the competent courts under applicable law.